Course Objectives

Organisations who wish to maintain their competitive edge require to critically examine their operations, and their use of resources.

This will then trigger the need to adopt new ideas, processes and practices to enable the organisation to meet both internal and external challenges.

At the end of the course the student will have the ability to:

• Evaluate the performance of the organisation
• Critically analyse and diagnose the attributes of the organisation
• Organising the process of change
• Design interventions in the preparation for change
• Lead and manage change processes
  

Learning Objectives

Course Syllabus

Introduction
The nature of planned change
The change practitioner and change agent
Use of outside consultants

Organisational Development
The diagnostic framework and techniques
Diagnosing Groups
Diagnosing Jobs
Data collection and analysis
Designing interventions
Managing change

Interventions
The Organisation and its environment
Transforming the organisation
Interpersonal and group process approaches
Organisation process approaches
Restructuring organisations
Employee involvement and commitment
Job and work design
Managing performance

Recommended Text:
Cummings, Worley - Organisational Development and Change 8/e – South Western, ISBN – 13-9780324225105