Management Consultancy

Course Objectives

At the end of the course the student will have the ability to:

Develop an effective consultancy practice
Deliver to clients effective solutions and services to their clients
Produce effective reports
Develop and deliver training sessions and workshops

Course Content

The Business of Consultancy

Marketing and selling consultancy projects
Promotion
Prospecting
Designing propositions and pitching

The Delivery process

Contractual obligations
Diagnosis
Interventions
Closure

Contracting

Terms of References
Standards and Ethics

Problem Diagnosis

Data collection
Data analysis

Reporting

Writing and presenting reports
Preparing persuasive cases
Influencing clients

Interventions

Change Management
Techniques for effective change management
Developing change procedures
Designing Training and Workshop programmes

Recommeded Text:

Practical Management Consultancy. Calvert Markham. Institute of Chartered Accountants. CCH