Course Aims

• To provide the student with the understanding of the concepts of human and behavioural aspects of management.
• To enable the student to apply these concepts and theories to critically analyse and individual, group and organisation processes
• To enable the student to learn the basis of effective management and for them to develop their abilities for effective

Learning Outcomes

At the end of the course the student should have the ability to:

• Develop awareness of the behavioural issues involved within the organisation and how it affects organisational performance.
• Understand individual differences and group processes and how it affects individual and group performances
• Examine motivational issues and its impact on job design and individual performances
• Assess leadership, power and organisational issues including culture and their effect on organisational performance
• Develop an understanding of organisational change processes.
• Evaluate the impact of culture and globalization on organisational behaviour.
• Identify the role of personality and perception in affecting behaviour in organisations.
• Design broad reward systems to match assessments of employee motivation.
• Assess the role of work stressors on employee performance.
• Evaluate the role and impact of groups in organisational performance.
• Describe leadership traits and patterns of leader behaviour.
• Explain the basic concepts and theories of organisation structure.
• Evaluate various approaches to job and organisational design.
• Analyze the pervasiveness and importance of communication in all organisational functions.
• Identify key variables in individual and group decision-making and problem solving.
• Describe alternate approaches to organisational change and development.

Course Contents

• The influences of social sciences on the study of organisational behaviour
• The individual in the organisation, perception, personality and traits including locus of control, introversion, extroversion, socially acquired needs; application of theories in practical situations
• Theories of motivation including content and process theories, behaviour modification, practical applications of motivational theories including job design.
• The nature of groups, formal and informal groups, group cohesiveness, groupthink, characteristics of an effective work group, group interactions, effective group decision making, quality circles, Japanese approach to group decision making.
• Leadership defined, power, leadership theories trait theories, action centred leadership, consideration and structure, contingency approaches, path-goal theories, practical application of leadership theories.
• Principles of effective Organisational design, mechanistic and organic structures, functional, product, territorial, matrix designs, delegation, span of control issues, contingency approaches to organisational design including examining work of Perrow, Woodward, Burns and Stalker, Lawrence and Lorsch.
• Organisational change, organisational crisis, effective change processes, resistance to change, organisational development (OD), OD techniques and interventions, team building, grid training.