Course Aims

• To provide the student with the basis for understanding how organisations operate effectively and efficiently.
• To enable the student to explore the different functions of management and the underlying theories.
• To enable the student to explore the various functions and activities of business organisations.
• To introduce to the student a practical perspective to the issues and processes that contributes to effective management.
• To provide students with effective skills and management tools for analysing and solving complex management problems.

Learning Outcomes

At the end of the course the student should have the ability to:

• Apply the main concepts necessary for effective management
• Explain classical and contemporary theories of management
• Appreciate the Social responsibilities of management and ethical practices
• Develop effective planning and control systems
• Understand the major activities of the organisation and their effective co-ordination
• Produce effective policies for and effective and efficient  organisation
• Develop awareness of the different perspectives of leadership
• Understand the human aspects of management
• Implement policies for job design and motivation 
• Outline the impact of various external environments on business activity.
• Identify basic strategies for long-term business development.
• Systematically analyze decisions related to goal attainment.
• Evaluate decisions using quantitative planning techniques.
• Interpret varying organisational structures and assess their relative impact on organisational change and innovation processes.
• Delineate basic motivation theory and evaluate individual behaviour in terms of management processes such as human resources and communications.
• Outline strategies for effective group performance.
• Assess the role of control systems and quality management in organisational goal attainment.

Course Contents

Introduction to Management and Organisations
Definition of Management
Definition of Organisations
Different forms of Organisations

Approaches to Management
Historical Background of Management
Scientific Management
General Administrative Theorists
Quantitative Approach
Systems Approach
Human Relations Approach

Organisational Culture and Ethical Practice
Organisational Culture and the Environment
Social Responsibility and Managerial Ethics

Planning
Decision-Making
The Decision-Making Process
Purpose of Planning
Strategic Management
The Strategic Management Process
Planning Tools and Techniques – Environment Scanning, SWOT Analysis

Organising
Organisational Structure
Organisational Design - Functions, Product, Matrix
Span of Control
Delegation and Empowerment

Managerial Communication
Understanding Managerial Communication
Interpersonal Communication
Organisational Communication

Leading
Motivating Employees
Theories of Motivation
Leadership
Leadership Theories

Controlling
Foundations of Control
The Importance of Control
The Control Process
Types of Control

Organisational Functions
Human Resource Management
The Human Resource Management Process
Recruitment and Selection
Employee Training
Compensation and Benefits
Career Development

Operations Management
Techniques for Effective Operations Management

Marketing
Concepts of Marketing
Effective Marketing

Information Technology
Impact of IT on the organisation
Process for implementing IT for Decision Making and Effective Management

Office Administration
Office Design